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Terms of sale

To complete before going live. The highlighted areas must be filled in and the document reviewed before the first sale.

Last updated: November 13, 2026

Article 1 — Seller

[First name LAST NAME], sole proprietor trading as INNÉ — [address] — SIRET [number] — beharykenji@gmail.com (“INNÉ”).

Article 2 — Purpose

These terms of sale govern the sale, to adult consumers, of the INNÉ offers: The Foundation (digital guide), The Reconnection (guide and coaching program) and The Private Experience (personalized program, 1:1 calls and direct support). Placing an order implies acceptance of these terms.

Article 3 — Prices

Prices are shown in US dollars on the English version of the site, in euros on the French, Spanish, German and Italian versions, and in Swedish kronor on the Swedish version, all taxes included. [“VAT not applicable, art. 293 B of the French General Tax Code” if applicable]. The applicable price is the one displayed on the order page at the time of payment.

Article 4 — Ordering

On the order page, the customer chooses an offer, checks the total price, accepts these terms and is then redirected to PayPal to pay. The order is final once payment is confirmed.

Article 5 — Payment

Payment is due when ordering. It is made through PayPal or, on request sent to beharykenji@gmail.com, by Wise transfer. INNÉ never has access to the customer's bank or card details. An invoice is provided to the customer.

Article 6 — Delivery

After payment, the customer receives an email invitation giving access to their guide or program in the Everfit app, within [time]. Coaching starts on the date agreed with the customer. [Duration of each offer and call arrangements to specify].

Article 7 — Right of withdrawal

Under Article L221-18 of the French Consumer Code, consumers have 14 days from the conclusion of the contract to withdraw, without giving a reason and at no cost, by sending a clear statement to beharykenji@gmail.com or by using the form below. Refunds are made no later than 14 days after the request is received.

Digital content (guide). Under Article L221-28, 13° of the same code, the right of withdrawal cannot be exercised for digital content supplied without a physical medium once performance has begun before the end of the period, where the customer gave prior express consent and acknowledged losing the right of withdrawal.

Services (program, coaching). If the customer expressly asks for the service to begin before the end of the withdrawal period and then withdraws, an amount proportional to the service already provided remains due (Article L221-25). The right of withdrawal can no longer be exercised once the service has been fully performed before the end of the period, with the customer's prior express consent (Article L221-28, 1°).

Model withdrawal form

To INNÉ — [address] — beharykenji@gmail.com: I hereby give notice that I withdraw from my contract for the following service: … — Ordered on: … — Customer name: … — Customer address: … — Date: … — Signature (only if sent on paper).

Article 8 — Health and customer commitments

INNÉ offers are coaching and education; they are not medical or paramedical care. The customer declares being fit for physical activity and undertakes to consult a doctor in case of doubt, illness, injury or pregnancy. Results depend on each person's commitment and cannot be guaranteed.

Article 9 — Intellectual property

Guides, programs and content remain the property of INNÉ. They are licensed for strictly personal use. Any reproduction, sharing or resale is prohibited.

Article 10 — Legal guarantees

The customer benefits from the legal guarantee of conformity applicable to digital content and services (Articles L224-25-12 et seq. of the French Consumer Code) and from the warranty against hidden defects (Articles 1641 et seq. of the French Civil Code).

Article 11 — Complaints and mediation

Any complaint may be sent to beharykenji@gmail.com. Failing an amicable solution, consumers may use, free of charge, the consumer mediator to which INNÉ subscribes (Article L612-1 of the French Consumer Code): [mediator's name, address and website — membership required before the first sale].

Article 12 — Personal data

Customer data is processed in accordance with the Privacy Policy.

Article 13 — Governing law

These terms are governed by French law. Consumers residing in another country keep the benefit of the mandatory protective provisions of the law of their country of residence.